If for any reason you do not receive your package, we will cover the cost of the reshipment.
You are responsible for providing the correct shipping details
You are responsible for any duties or import fees
We label all our packages as low value “Gifts” to avoid incurring import taxes
All our products are shipped directly from our Turkey warehouse
We will provide a tracking number by email and SMS
It takes up to Two days for your tracking information to appear on the shipping company’s website
In some countries, packages may be delayed while they clear customs